FAQ
Kitchen, Bath & Home Gadgets
🛍️ Orders & Shopping
1. How do I place an order?
Simply browse our store, add your favorite items to the cart, and complete checkout using your preferred payment method.
2. Can I edit or cancel my order?
Orders can be changed or canceled within 12 hours of purchase. Contact us immediately with your order number.
3. Do you offer discounts or promo codes?
Yes! We run regular sales. Sign up for our newsletter to get exclusive discount codes.
4. Do you offer bulk or wholesale discounts?
For large orders, contact us at support@kitchenbathandhomegadgets.com
for custom pricing.
5. Do you have a physical store?
No, we operate fully online to keep prices affordable.
🚚 Shipping
6. Do you offer worldwide shipping?
Yes! We ship to most countries worldwide.
7. How long does shipping take?
Delivery depends on your location:
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USA/Canada: 7–15 business days
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UK/EU: 8–18 business days
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Australia/NZ: 10–20 business days
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Rest of world: 15–25 business days
8. How much is shipping?
Shipping is free for orders over $50. Rates under $50 are calculated at checkout.
9. How long does order processing take?
Orders are processed within 1–3 business days.
10. Do I receive tracking information?
Yes! A tracking number will be emailed to you once your order ships.
📦 Tracking & Delivery
11. What if my tracking number hasn't updated?
It’s normal for tracking to update every few days. If it hasn’t updated for 5+ days, contact us.
12. My package says “Delivered” but I didn’t receive it. What now?
Check your mailbox, neighbors, or local post office. If still missing, contact us and we will assist.
13. Do you offer express shipping?
Express shipping may be available for certain regions at checkout.
14. Do you deliver to PO Boxes?
Yes, in most countries.
15. Will I pay customs fees?
Some countries require customs duties or taxes. These are the buyer’s responsibility.
🔁 Returns, Refunds & Exchanges
16. What is your return policy?
We offer 30-day hassle-free returns for unused items in original packaging.
17. How do I request a return?
Email us at support@kitchenbathandhomegadgets.com
with your order number and reason.
18. Do you offer refunds?
Yes. Once the returned item is received and inspected, a refund will be issued.
19. Do you offer exchanges?
Yes! If you receive a damaged or defective item, we’ll replace it free of charge.
20. Who pays for return shipping?
Customers are responsible for return shipping unless the item is defective or incorrect.
💳 Payments
21. What payment methods do you accept?
We accept Visa, MasterCard, PayPal, Apple Pay, Google Pay, Shop Pay, and more.
22. Is my payment information secure?
Absolutely. Shopify protects your data with secure SSL encryption.
23. Do you accept cash on delivery (COD)?
Not at this time.
24. Can I pay in installments?
If available in your region, Shop Pay Installments will appear at checkout.
25. Why was my payment declined?
Common reasons include insufficient funds, card restrictions, or incorrect billing info.
🧼 Products
26. Are your products high quality?
Yes — every product is carefully selected and tested for quality and durability.
27. Do your products come with warranties?
Some products include manufacturer warranties. Contact us for warranty details.
28. Are the colors or sizes exactly as shown?
We try our best to show accurate colors and sizes, but slight variations may occur.
29. Do you restock sold-out items?
Yes, popular items are often restocked. Join our newsletter to be notified.
30. How do I contact customer support?
You can email us at support@kitchenbathandhomegadgets.com.
Our team replies within 24–48 business hours.
